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Our Services

We provide safe, timely transportation for medical needs, following strict compliance and patient-first standards.



Frequently Asked Questions

Common questions about Non-Emergency Medical Transportation (NEMT).

What Is Non-Emergency Medical Transportation?

Non-Emergency Medical Transportation (NEMT) helps people get to medical appointments safely when they don’t need an ambulance. It’s designed for patients who may use a wheelchair, walker, or gurney - or anyone who can’t drive themselves to care. Onsite transportation provides safe, reliable, and compassionate rides for appointments, treatments, and discharges across Southern California.

How To Schedule Medical Transportation?

Booking a ride with OnSite Transportation is simple: You can call our dispatch team ((844) 566-7483) or book online through our website. Just share your appointment date, pickup location, and mobility needs - and we’ll confirm your trip and driver details.

We recommend scheduling 24-48 hours in advance, though same-day rides may be available depending on the route.

Is NEMT Covered By Medicaid?

Yes, in many cases, Medicaid covers NEMT services for eligible patients. Coverage usually includes rides to doctor appointments, dialysis, therapy, and other approved medical visits. If you’re unsure, contact your Medicaid provider or care coordinator.

Best Medical Transportation Company In California.

OnSite Transportation proudly serves Los Angeles, San Bernardino, Riverside Orange, and San Diego Counties as one of California’s leading NEMT providers.

Our reputation is built on safety, reliability, and compassion, with trained, CPR-certified drivers and ADA-compliant vehicles.

We treat every ride like more than transportation - it’s humanity in motion.

How Much Does Non-Emergency Medical Transportation Cost?

Costs vary depending on distance, vehicle type (ambulatory, wheelchair, or gurney), and service level. Many rides are covered by insurance or Medicaid, while private-pay options are available at affordable rates. Contact us for a free quote - we provide clear, upfront pricing with no hidden fees.

Wheelchair Van Requirements For Patients

To ensure a safe and smooth trip:

  • The wheelchair should be in good condition (brakes and footrests secure).
  • Passengers should be ready 10–15 minutes before pickup.
  • Caregivers are welcome to accompany the passenger when space allows.

All Onsite vehicles are ADA-compliant and include electric lifts, secure straps, and spacious interiors.