Our operations meet or exceed regulatory and payer standards for NEMT providers, helping us deliver safe, reliable, and professionally coordinated transportation every time.
Our operations align with 42 CFR §440.170, the federal regulation requiring Medicaid programs to provide eligible non-emergency medical transportation services.
Our vehicles are equipped to meet ADA accessibility requirements, and our drivers are trained in passenger assistance and disability etiquette.
Our credentialing process includes DMV Pull Notice enrollment, background checks, drug and alcohol testing, CPR and First Aid certification, defensive driving, and passenger-handling training.
Our operations are supported by commercial auto, general liability, workers’ compensation, and umbrella insurance coverage.
Our fleet follows preventive maintenance schedules, daily pre-trip and post-trip inspections, and infection-control cleaning procedures.
We use HIPAA-compliant systems and encrypted communications to help protect patient and transportation information.