Privacy Policy

OnSite Transportation Services LLC is committed to protecting your privacy and handling your personal information responsibly.

Effective Date: April 27, 2026

Information We Collect

We may collect personal information such as your name, phone number, email address, trip details, pickup and drop-off information, mobility needs, and any other details required to schedule and provide transportation services.

How We Use Your Information

We use your information to schedule rides, communicate with you regarding your trip, coordinate transportation services, improve our website, and support our daily operations.

Sharing Information

We do not sell your personal information. Information may only be shared with drivers, dispatch staff, service providers, or necessary partners when required to complete your transportation request or support our services.

Data Protection

We use reasonable administrative, technical, and physical safeguards to help protect your personal information from unauthorized access, misuse, loss, or disclosure.

California Privacy Rights

California users may request access to or deletion of their personal information, subject to applicable legal requirements under the California Consumer Privacy Act.

Contact Us

For questions about this Privacy Policy or to submit a privacy request, please contact us: